|
Name of service |
Service recipient |
Deadline to receive services |
Serving authority |
1 |
Providing assistance in solving all types of ICT problems at the field level. |
Public and non-governmental organizations and beneficiaries. |
Maximum two days. |
Officers employed in the respective offices at the headquarters, district offices and upazila offices. |
2 |
Participate in various ICT related training programs and provide advice on the program. |
All the people |
Maximum two days |
Related Training Coordinator. |
3 |
Providing civic services through call centers. |
All the people |
Immediately |
Call center |
4 |
Regarding services, complaints and suggestions from computer and language education labs established in educational institutions and other places. |
All the people |
Maximum two days |
Associated organizations, coordinators and call centers |
5 |
To provide public information to the public through updated website. Any complaints and suggestions related to this. |
All the people |
Maximum two days |
The official mentioned on the web site |
6 |
Provide ICT technical support at the government and semi-government level. |
All public and semi-government |
Planning and Implementation: Cabinet Division, A2I, BCC, DoICT and BASIS